NZ Shipping label

Standard Shipping
AU orders will ship within 2-6 business days.
NZ orders will ship within 5-12 business days.

Free Shipping on AU orders over $75 and NZ orders over $120.

DHL Express Shipping
NORTH AMERICA, ASIA, UK orders will ship within 5-12 business days.

AU Customers: Return within 14 days for an exchange, refund, or store credit.
Select an item for exchange via our Returns & Exchange Portal.

Exchange: Free exchange and free return for a store credit on FULL PRICE items for Australian orders. After an item had been exchanged, we can no longer offer refunds or exchanges for the exchanged item.
Refund: All Full Price items are eligible for a refund via our returns portal above. Return shipping label can be provided for a $14 Flat Rate for Australian orders and $18 Flat Rate for New Zealand orders.  Amount will be deducted from your refund total

NZ Customers: Return within 14 days for a refund.

For international return please contact us - info@3rdstory.com.au

Items on Sale, Promotion or Discount please refer to our refund policy.