Shipping Policy
ORDER PROCESSING
All orders ship from our warehouse in Melbourne, Australia.
Orders placed Monday - Friday before 12 p.m. Australia Eastern Time will ship on the same business day. Please note we are closed on Australian holidays.
*Please note, due to a higher volume of orders during sale events, processing times may be longer than usual, we appreciate your patience
Transit Time: Estimated transit times begin when your order is shipped, and do not include weekends or holidays.
Customs & Duties: When international orders reach their destination country, they may be subject to customs clearance procedures that cause delays beyond original delivery estimates. Additional fees may also be incurred depending upon the destination country’s import laws.
3rd Story is not responsible for the payment of any duties and taxes not included in the original purchase price.
| Standard | 2-6 business days | $10.95 AUD |
| Express | 2-4 business days | $14.95 AUD |
| Express via EMS | 4-8 business days | $14.95 AUD |
| Express via EMS | 4-12 business days | $29.95 AUD |
LOST SHIPMENTS
3rd Story is not liable for shipments lost in transit.
If your order status is Delivered, please check the vicinity of your home to ensure it was not dropped at a side door, lobby, or mail room, and ask your neighbors if they may have received it for you. Carriers also occasionally mark packages as Delivered before they’re dropped off.
If you believe your shipment has been lost, please contact our Customer Support team and we will attempt to locate your package.
cm
| XS | S | M | L | XL | XXL | XXXL | XXXXL | |
|---|---|---|---|---|---|---|---|---|
| AU / NZ / UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
| US | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| BUST | 86.4-91.4 | 91.4-96.5 | 96.5-101.6 | 101.6-106.7 | 106.7-111.8 | 111.8-116.8 | 116.8-121.9 | 121.9-127.0 |
| WAIST | 68.6-73.7 | 73.7-78.7 | 78.7-83.8 | 83.8-88.9 | 88.9-94.0 | 94.0-99.1 | 99.1-104.1 | 104.1-109.2 |
| HIP | 91.4-96.5 | 96.5-101.6 | 101.6-106.7 | 106.7-111.7 | 111.7-116.8 | 116.8-121.9 | 121.9- 127.0 | 127.0-132.1 |
inch
| XS | S | M | L | XL | XXL | XXXL | XXXXL | |
|---|---|---|---|---|---|---|---|---|
| AU / NZ / UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
| US | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| BUST | 34 - 36 | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 | 44 - 46 | 46 - 48 | 48 - 50 |
| WAIST | 27 - 29 | 29 - 31 | 31 - 33 | 33 - 35 | 35 - 37 | 37 - 39 | 39 - 41 | 41 - 43 |
| HIP | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 | 44 - 46 | 46 - 48 | 48 - 50 | 50 - 52 |
How to Measure
Bust: Place the measuring tape around the fullest part of your chest directly under your arms.
Waist: Measure around your natural waistline at belly button level.
Hips: Measure around the fullest part of your body at the top of your leg
Inseam: With no shoes on, measure from the groin down to the floor.
| XS | S | M | L | XL | XXL | XXXL | XXXXL | |
|---|---|---|---|---|---|---|---|---|
| AU / NZ / UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
| US | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| BUST | 86.4-91.4 | 91.4-96.5 | 96.5-101.6 | 101.6-106.7 | 106.7-111.8 | 111.8-116.8 | 116.8-121.9 | 121.9-127.0 |
| WAIST | 68.6-73.7 | 73.7-78.7 | 78.7-83.8 | 83.8-88.9 | 88.9-94.0 | 94.0-99.1 | 99.1-104.1 | 104.1-109.2 |
| HIP | 91.4-96.5 | 96.5-101.6 | 101.6-106.7 | 106.7-111.7 | 111.7-116.8 | 116.8-121.9 | 121.9- 127.0 | 127.0-132.1 |
| XS | S | M | L | XL | XXL | XXXL | XXXXL | |
|---|---|---|---|---|---|---|---|---|
| AU / NZ / UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
| US | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| BUST | 34 - 36 | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 | 44 - 46 | 46 - 48 | 48 - 50 |
| WAIST | 27 - 29 | 29 - 31 | 31 - 33 | 33 - 35 | 35 - 37 | 37 - 39 | 39 - 41 | 41 - 43 |
| HIP | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 | 44 - 46 | 46 - 48 | 48 - 50 | 50 - 52 |
Bust: Place the measuring tape around the fullest part of your chest directly under your arms.
Waist: Measure around your natural waistline at belly button level.
Hips: Measure around the fullest part of your body at the top of your leg
Inseam: With no shoes on, measure from the groin down to the floor.